Job Title: User Experience Pro (Remote - USA)

Job Type: Full-Time | Remote (USA) | 1099, Independent Contractor​

Salary: Starting at $20/hr, with opportunities for advancement within 3 months

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About Us:
Blue United Sourcing is a specialized staffing firm that is dedicated to finding top-tier talent for an array of industries. As a veteran-owned company, we demonstrate our commitment to the military community by prioritizing the hiring of military spouses and veterans.

For this role, we are partnering with a forward-thinking company dedicated to providing exceptional customer experiences through innovative technology. 

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Position Overview:
As a User Experience Pro, you will engage with customers via live video through our partner’s retail platform, assisting them in navigating their retail shopping experience. Your role is to provide real-time product recommendations, answer questions, and ensure a seamless customer journey. If you are outgoing, personable, and passionate about delivering top-tier service, we’d love to hear from you!

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Key Responsibilities:

• Engage with customers via live video to provide product recommendations and assistance.

• Deliver exceptional customer service with professionalism, empathy, and enthusiasm.

• Utilize our technology platform to support customers in their retail shopping experience.

• Build rapport with customers to understand their needs and provide tailored solutions.

• Maintain a professional and presentable appearance on camera.

• Adapt to various customer needs and handle inquiries with efficiency and poise.

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Qualifications:

• Demonstrated prior experience in customer service, sales, or related fields.

• Outgoing, personable, and customer-focused attitude. 

• Strong verbal communication skills and professional on-camera presence.

• Empathy and the ability to build rapport quickly with diverse customers. 

• Agile with technology: Ability to learn and navigate intuitive software with ease

• Ability to work independently in a remote setting with a reliable internet connection.

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Why Join Us?

• Competitive starting salary of $20/hr with growth opportunities.

• Fully remote position with flexible work arrangements.

• A chance to make an impact by assisting customers in real-time.

• A company culture that values diversity, inclusion, and career development.

• Strong support for the military community, including veterans and military spouses.

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Join our team and be part of a dynamic, tech-forward customer service experience!  Apply today to help shape the future of retail assistance from the comfort of your home.  

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*User Experience Pro positions are expected to begin in late May/ early June 2025.

*All applicants must be authorized to work in the United States. 

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Fill out the form below to apply!

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